Privacy Policy

Last updated: August 14, 2025

The Kitchen Vault Co. operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). The Kitchen Vault Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including the items you view, put in your cart, add to your wish-list, or purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us, including information you provide in customer support inquiries.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.

• From our service providers when they collect or process personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on your interactions with us or the Services, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember your preferences, send notifications, manage your account, arrange shipping, facilitate returns and exchanges, enable posting of reviews, and recommend products.

• Marketing and Advertising: To send marketing, promotional, and advertising communications via email, text, or postal mail, and to show online advertisements based on previous purchases or interactions.

• Security and Fraud Prevention: To authenticate your account, provide a secure shopping experience, detect and respond to fraudulent or malicious activity, and protect public safety. You are responsible for keeping your account credentials safe.

• Communicating with You: To provide customer support and maintain our business relationship with you.

• Legal Reasons: To comply with applicable law, respond to legal processes, investigate potential litigation, and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

• Business and marketing partners for marketing services and advertising.

• When you consent to disclosure, such as for product shipping or social media integrations.

• With our affiliates or within our corporate group.

• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect our Services or rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Shopify may share data across merchants and use certain enhanced features to improve services. To learn more, visit Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Review third-party privacy policies before providing information.

Children’s Data

We do not knowingly collect personal information from children under the age of majority in your jurisdiction. Parents or guardians may request deletion of their child’s information.

Security and Retention of Your Information

No security measures are perfect. Information may not be secure while in transit. Retention depends on factors such as account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access / Know: Request access to personal information.

• Delete: Request deletion of personal information.

• Correct: Request correction of inaccurate information.

• Portability: Request a copy of information and, in some cases, transfer to a third party.

• Opt-out of Sale or Sharing for Targeted Advertising: Request to opt out of certain processing.

• Manage Communication Preferences: Opt out of promotional emails; non-promotional emails may still be sent.

To exercise your rights, contact us using the information below. Shopify-specific rights are described.

Complaints

If you have complaints about how we process personal information, contact us or your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country. Transfers from the European Economic Area or the UK rely on recognized mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy for operational, legal, or regulatory reasons. Updated versions will be posted with the revised “Last updated” date.

Contact Information
Business Name: The Kitchen Vault Co.
Email: support@thekitchenvaultco.com
Phone Number: (810) 692-5305
Customer Service Hours: Mon–Fri, 9:00 AM–5:00 PM EST